What to do when
someone dies
What to do when someone dies
The main thing to know is that there is absolutely no rush to make decisions or take action at this stage. The time immediately after a person dies (and for up to three days afterwards, depending on your beliefs) is a very special time of transition. When you are ready, you can call Family Tree at any time; we will tell you exactly what you need to do, and help and guide you through each of the different stages.
We will talk you through any aspects of the process that you need to know at this early stage. We will arrange a time to come and collect the person’s body and take them into our care until the funeral, if this is what you want.
We will discuss the sort of funeral arrangements you and your family would like and make sure that you know what to do next.
Contact Family Tree Funerals
We can be contacted on 07989 931 913, 24 hours a day, 365 days a year
The Next Steps
1. Contact your doctor or the district nurse, even if it’s late at night.
If the person has died at home, the doctor or a district nurse will come to the house, as soon as practically possible, to verify the death. The person’s body cannot be moved until this has happened. The ensuing Medical Certificate of Cause of Death will be sent by the GP surgery to the Registrar by email a day or two later.
If you know that you would like the person to be cremated tell your doctor, as they will need to prepare the correct form.
N.B. If the death was ‘sudden’ (i.e. if the person had not been ‘attended by a medical practitioner during his or her last illness’, or had not been seen by a doctor during the last 28 days) the doctor will need to report the death to the coroner: they will also need to do this if it might be considered that the person died:
- Following an accident or injury
- Due to an industrial disease
- During a surgical operation
- And the cause of death is unknown
- And the death is unexplained
If these apply, the person’s body will need to go to the coroner’s office for further examination. While this may be upsetting for the family, it is currently standard practice in one third of all deaths, and is unavoidable. Coroner involvement doesn’t automatically mean a postmortem will be carried out.
2. Contact a funeral director.
A good funeral director will talk you through any aspects of the process that you need to know at this early stage. They will arrange a time to come and collect the person’s body to take them into their care until the funeral, (if this is what you want). See also ‘Keeping the Body at Home’.
They will make sure that you know what to do and prepare you for the next steps; the people you encounter at each stage will be very helpful about what to do next as well.
Your funeral director will arrange a time to meet with you to discuss the funeral arrangements.
3. Call the registrar of the district in which the death occurred.
Call the registrar of the district in which the death occurred, and arrange an appointment.
Gloucestershire Central Booking line: 01242 532 455.
Stroud: The Old Victorian School, Parliament Street, Stroud, GL5 1DY 01452 425 275. Closed for lunch. 12.30- 1.30.
Cheltenham: Council Offices, St. George’s Rd, GL50 3EW.
Cirencester: Cirencester Library, The Waterloo, GL7 2PZ 1285 650 455. Check for opening times on the central booking line.
Forest of Dean: The Oaks, Belle Vue Centre, 6 Belle Vue Road, Cinderford, GL14 2AB Check for opening times on the central booking line.
Gloucester: 01452 425 275, Shire Hall, Westgate St. GL1 2TG.
Moreton-in-Marsh: Moreton Library, Stow Road, GL56 0DR. Check for opening times on the central booking line.
Swindon: Civic Offices, Euclid Street, SN1 2JH Tel: 01793 521734 or 01793 522738.
You are encouraged to meet with the Registrar within five days. This is not always possible if they are fully booked, or circumstances mean there has been a delay. Please do not worry; so long as wheels are in motion that is fine. N.B. You will not be able to book the appointment unless the hospital doctor/GP surgery has emailed the Medical Certificate of Cause of Death to the Registrar.
Who can register the death?
- The next of kin, or a close relative of the person who has died
- A relative in attendance during the last illness
- A relative living in the district
- If none of the above are available, a person present at the time of death e.g. The person in charge of the Nursing Home, a solicitor, an executor or the person paying the funeral bill
For the appointment you will need:
- Their medical card, if possible
- Birth and marriage certificates, if possible
- The registration number of the person’s ‘government pension’ (if applicable)
The information the registrar will require include:
- The date and place of the person’s death
- The full name of the person who has died and their maiden name (if relevant)
- The date and place of their birth
- Their occupation and home address
- If the person is a married woman, her husband’s age and occupation
- Information as to whether the person was receiving any state benefits or pensions
The Registrar will issue, and explain:
The Registrar’s Certificate for Burial or Cremation (The Green Form). This allows burial, or for an application for cremation to be made (see below). This green form should be given to the Funeral Director.
Certified Copies of an Entry. An official certificate that death has occurred and has been registered; additional copies will be needed for probate, bank/building society, and others involved in the administration of the person’s estate. (An £11 charge will be made for these, and a few extra copies are needed, depending on how complex the person’s estate.)
The Certificate of Registration of Death (Form 344/Form BD8 or White Form) for the Department of Social Security, if applicable. The Registrar will also provide leaflets relating to bereavement benefits and income tax for the surviving spouse (if appropriate).
You will also be able to access the Tell Us Once service which allows you to inform central and local government services of the death at one time, rather than having to contact each service individually.
N.B. Registration by declaration – the death has to be registered in the district where it occurred. If your loved one died elsewhere in the UK and you cannot get there to register the death, you can apply to “register by declaration” at a registry office of your choice. This will entail a wait of an extra few days. If this needs to happen, we can liaise with both registry offices on your behalf.
4. Burial or Cremation?
Do you yet know if the person who has died will be buried or cremated? If it is to be a cremation, paperwork called the Cremation 4 will need to be completed before the person can be collected from hospital. If the person dies at home or in a care home or hospice, a doctor will do the Cremation 4 paperwork within a couple of days and send this to the funeral director.
Generally, a week to ten days is required before a cremation can take place, due to the paperwork required, plus the time needed to make all the other arrangements, order a coffin, etc. Most cremations take place within three weeks of the person having died.
Paperwork for cremation.
Unless you want to operate without a funeral director, Family Tree will handle all of the necessary paperwork for the cremation on your behalf.
Local Crematoria
Cheltenham: GL52 5JT. Northern edge of the town towards Prestbury, on Bouncers Lane. Two bright new chapels which opened in Spring 2018. 35-minute service time.
Gloucester: GL4 4PA. Turn right off the A38 Northern bypass, just after the Barton St/Painswick Rd. roundabout coming from Stroud. Functional, close. Good cafe. 30-minute service time.
Westerleigh: BS37 8QP. West off the A46, before the M4 roundabout coming from Stroud. Further, but nicer. Saturday service possible. 35-minute service time.
Others:
Forest of Dean: GL14 3HU. Opposite the Dilke Hospital on the Speech House/Coleford Rd from Cinderford.
Swindon, Kingsdown: SN25 6SG. East off the A419 Swindon bypass.
Bath, Haycombe: BA2 2RQ. South of Bath, off the A39/A4 heading towards Wells.
6. Paperwork for burial.
Wherever the burial is taking place, permission for the body to be buried is granted through the ‘Green Form’ (Certificate for Burial or Cremation) issued by the Registrar following the visit by the family.
A family who have a relationship with the minister will usually contact the minister personally, asking if they will conduct the funeral, and suggest alternative dates and times. Or we can do this for you.
The church warden/verger or Council Officer designates and marks the grave to be prepared. The funeral director confirms and arranges all the details for the preparation, such as the size of the coffin, the required depth of the grave (single or double), the date and time of the funeral, and whether the family are likely to have a part in filling in the grave themselves after the committal.
The funeral director will also liaise with the officiant to establish and confirm the finer details of the arrangements.
If the family are not religious, Family Tree can recommend an appropriate and experienced celebrant who will work with them to create and conduct the kind of ceremony required.
7. Organ donation or whole-body donation.
The law around organ donation is England changed in Spring 2020 to an “opt-in” system. This means you will automatically be presumed to consent to organ donation unless you have taken the necessary deliberate steps to opt out. Organ donation only takes place if you die in hospital as it needs to be done quickly (exceptions to this are for cornea and skin donation).
This new law does not apply to children under 18, those lacking mental capacity, those here on holiday and who die whilst here, and those who have lived here less than 12 months.
If you are considering whole-body donation to science/research, there are protocols you need to follow. It’s not something your family can request after you’ve died as you need to have completed the necessary paperwork yourself. Our nearest place for donation is Bristol University: http://www.bristol.ac.uk/anatomy/bequests/
8. Is repatriation required?
To return the person’s body back to their home country from the UK, or to bring a body home to the UK from abroad, the Coroner’s permission is required, usually at least four days in advance. There are very specific requirements for the closing of the coffin by Customs and Excise, and special regulations depending on the country to which the person is being sent. Family Tree can handle all of these arrangements for you, in conjunction with professional repatriation companies.
9. Wills and probate.
Some short time after the person dies, someone needs to deal with their ‘estate’ – their money, property, possessions, and other issues arising from the will. This involves collecting all the information and monies, paying any debts and distributing the estate to those entitled. The person dealing wtih this is the executor (there can be more than one appointed). Or a solicitor can be appointed to deal with the estate.
As an executor, you can obtain the required forms from your nearest Probate Office. You may have to attend an informal interview to confirm the details on the form and to discuss any queries.
The Probate Office (Registry) issues a document called “the grant representation”. There are two basic types of grant:
- Probate – issued to one or more of the executors named in the will.
- Letters of Administration – issued when there is a will but no executor has been named (or the one named is unable to deal with the estate), or when the person has not left a will, or the will is considered invalid.
The need for a grant representation:
Organisations holding money in the person’s name need to know to whom the monies are to be paid. The distribution of the estate is the responsibility of the person named in the deed.
A grant is sometimes not needed if the person’s money can be released without the holder of the monies needing to see a grant – i.e. when the amount is small and there are no complications.
10. Helpful resources.
Death can be a uniquely shocking time for a family, and no two people are affected in the same way. There is an increasing body of literature and media attention on the subject of death and dying, as well as Death Cafes and so on. But it’s different when it’s actually happening/ happened to someone close to you.
Please contact Family Tree if you want to go over anything, and consider making use of these friendly, understanding and practical support organisations – or any other sources of support.
Cruse Bereavement Support for adults or young people: 0808 808 1677
www.crusebereavementcare.org.uk
The Bereavement Trust
www.bereavement-trust.org.uk
Children’s bereavement advice and help
www.childbereavement.org.uk
Winston’s Wish specialises in helping bereaved families with children. Tel: 08088 020 021
www.winstonswish.org.uk
Death Cafes are informal but facilitated groups who meet over tea and cake to discuss, share and explore issues about death. www.deathcafe.com We have a death cafe local to us in Nailsworth. Please ask for details.